For the iphone 5c, for glass only, which is a very common repair. It has a nonoem back casking, with refurbished by asurion on it. Maas insurance program deductible schedule the website schedule is updated regularly to include new models. Download asurion and enjoy it on your iphone, ipad, and ipod touch. Device eligibility and deductible schedule for mobile. Device eligibility and deductible schedule for mobile insurance. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. Asurion deductible vs in store repair apple iphone 6 mar. I have been a verizon wireless customer for over 10 years and have paid monthly for asurion insurance. This site contains user submitted content, comments and opinions and is for informational purposes only. In puerto rico, asurion protection services of puerto rico, inc. Due to precautions were taking to safeguard our customers and employees, you may experience shipping delays for replacement devices.
For cracked screens, sameday repair may also be available at an asurion certified repair provider or by having a certified technician come to your home or office. We try to keep our deductible amount as affordable as possible. From a deductible perspective, things are even worse for verizon iphone owners than they are when considering the monthly fee hike. When i received it, it turned out to be a replacement from asurion. Former asurion staffer shares insider tips on making cellphone. This extensive iphone 5c user guide includes full instructions for how to. Advertise next day service, well, their response to my claim oh im sorry but do to the popularity of the iphone 6 we are out of stock, your claim is put on back order and we should have a device in 710 days 710 days that sure isnt very close to next day service. One of my friend had broke his iphone 5 and asurion would give him iphone 5c which he said hell no. Therefore i assuming just the phone itself, since no mention is made of the battery or sd card. When i lost my iphone 4s last year i filed a claim and the next day i had a replacement iphone after paying the deductible. Apple may provide or recommend responses as a possible solution based on the information provided. Sensors on the phone include proximity sensor, ambient light sensor, accelerometer, and gyroscope iphone 5c user guide and instructions. Your tmobile premium handset protection is provided by assurant solutions.
The option to select the identical 5c is greyed out discontinued, and the only other option presented is a 16gb 5s. Asurion mobile protection is more than a cell phone insurance. Phone got some water damage which caused it to fry the phone. We used to send customers through asurion for warrnanty service when asurion sent them a new phone. If asurion replaced it with a new iphone 7 not refurbished it does have an apple warranty that starts on the date that asurion acquired it. I was just wondering how much it would be to get a new iphone. Asurion covers loss, theft, accidental damage, and malfunctionthe big ones most people file claims for. Mac ipad iphone apple watch tv music itunes homepod ipod touch apple card accessories gift cards apple store open menu close menu. All replacement phones received were new, not refurbs. Asurion, like most insurance programs, requires that you pay a deductible at the time a claim is filed. Its a device replacement and assistance when your iphone is lost, damaged or stolen.
If the approved claim is related to damage or malfunction, you will be provided with detailed information on how to return the device. Once your insurance claim is approved, youll be told if asurion is electing to repair or. Verizon would not support the claim for the 5c because of that. This year they made it eligible and there is a deductible which is tiered based on what model you have. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new device outside of contract renewal. Asurion does not repair devices, they swap out your entire phone for a deductible check your plan details, itll tell you how much that deductible is. And it certainly does have something to do with asurion. I signed up for asurion s extended warranty for my new iphone 4s. Monthly charges and applicable deductible billed to your monthly wireless bill.
Warning about asurion insurance coverage apple community. Dont buy from verizon asurion submitted by colin breck on february 9, 2011 11. Hi, my son recently broke his iphone 5c and unknowingly that we had insurance on his phone, activated an old 4 as a replacement phone. It froze regularly, wouldnt accept new data into the messaging fields. My soninlaw has a vzw iphone 5 that he got about a year ago. So i got a replacement phone since my old iphone 6 had fell and broke. Insurance deductibles erp and service contract adh service fees during asurion administration esrp.
The deductible is usually less expensive than taking your phone to. I only paid for a partial month of insurance because i lost my phone the same week that i enrolled. Im trying to figure out if i should pay it, and get the replacement or just go ahead and buy the new iphone 5c depending on the deductible price. Luckily, he had asurion insurance and they sent him a new one. We didnt think this was fair so we have called customer service about it. Jul 19, 2017 if asurion replaced it with a new iphone 7 not refurbished it does have an apple warranty that starts on the date that asurion acquired it. He dropped it in a pool a couple of days ago, and when he called asurion, they told him that they had no 5s and he would have to take a 5c. Asurion protection plans commonly referred to as extended warranties protect. Deductible service fee and repair schedule monthly charge tier 1 tier 2 tier 3 tier 4 tier 5. I have tried to reset my iphone 5c, but due to the water damage i cant access the reset data from itunes because my phone is locked. I really think it all depends upon what they have in stock when you file your claim. Premium handset protection for prepaid this information is. Phone insurance is a replacement service provided to customers of boost mobile. Asurion protection services insurance agency, llc, ca lic.
I know i am a clue bag and keep calling it assurance like a dummy. Over 75 million phones were lost, stolen or damaged last year alone. Asurion insurance, what happens if i cant reset my phone. Ill be receiving it tomorrow, but i have one question. If the coverage was requested via verizon customer service, asurion would be the underwriter. For approved claims, well provide you with tracking information via email once your replacement device has shipped. All other trademarks, service marks, and product brands that appear on this website are not owned by asurion and are the property of their respective owners. My girlfriend dropped her 32gb 5c in water last week, and after all my attempts to resuscitate failed, she went on the asurion site to order a replacement. The iphone 11 that was damaged in an accident was purchased in december and held a charge for over 24 hours. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system.
I know theres a deductible to replace it, just not how much. Worth avenue group has been insuring personal property for almost 40 years. Feb 21, 2012 call asurion to submit a claim and get a new iphone sent in the mail within 2 days. Due to precautions were taking to safeguard our customers and employees, you may experience shipping delays. How much is the dedictable for an iphone 5 on asurion. Why cell phone insurance plans are a horrible idea for the.
I just want something that will last me a couple of years. I enrolled in asurion with verizon during their annual open enrollment period. My green iphone 5c is cracked to death, has water damage, and a partially dead touchscreen. We use it at the office, at home and even on the go. Save money instead of paying full retail cost, and get a replacement device as soon as the next day. Equipment replacement insurance program erp equipment.
Equipment replacement insurance program erp equipment service and repair service contract program esrp deductibleservice fee and repair schedule. If i get a replacement phone from asurion apple community. Fast forward to this past weekend i went to the beach and my phone was either stolen or lost while i was swimming. But recently i received 2 iphones 5 and both phones were defective. Mar 20, 2015 i dropped my iphone 5c in the toliet it has water damage to the screen and the camera. In the last decade or so, worth avenue group has become one of the most wellknown names in television, pc, laptop and smartphone insurance. Asurion lowers verizons tec insurance price iphone. This device schedule is updated regularly to include new models. Premium handset protection for prepaid this information is based on date of loss and may change. Device eligibility and deductible schedule for mobile insurance standalone or as part of mobile protection pack. This coverage is underwritten by the zurich american insurance company.
Please enter your mobile number below to access the deductible for your device. Look up your device deductible by manufacturer and model. I am very unhappy with sprint and in time will cancel my services. Quality of asurion replacement iphone 5s macrumors forums. The apple iphone 5c is a single sim gsm smartphone that accepts a nanosim. An asurion mobile protection plan covers your iphone where some warranty plans dont.
I agree with the fact that asurion gives you a replacement phone but the deductible are so high. Click on the links below to find your devices tier, fees and deductibles based on the program. Except this is one isnt new, its a refurbished by asurion iphone plus a sketchy as hell lookin offbrand charger. Six months later, the new phone stopped charging and wouldnt work. The instructions say the damaged or defective device should be returned using the preprinted return envelope found inside the overpack box addressed to asurion. I received my replacement iphone from asurion smart phone insurance today, i was expecting an iphone 5, because thats what i bought the insurance with but asurion gave me an iphone 5s. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions.
Should you need repair or replacement, there are convenient service options. Technology can be found everywhere around us and has become an integral part of our lives. For your convenience howardforums is divided into 7 main sections. Carefully remove the battery cover and the battery. Most cell phone insurance programs through wireless carriers include cracked phone screen replacement with a lower deductible than what you would pay for a replacement device. Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the pro. Is there another way i can reset it, or what will asurion do. Apple care is a higher upfront cost but way lower cost per repair. Brightstar agency, llc is the licensed agent and brightstar device protection, llc administers the program. Connectivity options include wifi, gps, bluetooth, 4g. Please note that in most cases, the deductible is far less than the full retail price that you would pay for a new smartphone outside of contract renewal. Asurion deductible is 169% of what i paid for iphone oct 31. Check your service and support coverage apple support to check it.
If you are not certain of the model of your phone, refer to your original receipt or you may be able to determine the model by following these steps. Former asurion staffer shares insider tips on making. To see the deductible amount for your device, go to att or call asurion customer care at. Please select the appropriate manufacturer and model below to look up your devices service feedeductible. Easily save your receipt, file or track a claim on your protected products. Asurion is not affiliated with, sponsored by, or endorsed by apple or any of the respective owners of the other trademarks, service marks andor product brands cited herein. Im not sure how many of you are having a problem with asurion refurbished iphones. If the approved claim is related to damage, you will be provided with detailed information on how to return the device. Manufacturer model asurion repair eligible asurion repair eligible acs repair eligible apple iphone 4 8gb, iphone 4s 8gb, iphone 4s 16gb, iphone 4s 32gb, iphone 4s 64gb. I call them to discuss this and inform them that it wasnt.
Cna company cna, and administered by asurion protection services, llc, a licensed agent of cna in iowa, lic. Same goes for you galaxy note, galaxy s iii, or any other highend phone. Model and deductible displayed is based on your enrollment record at the time of inquiry. For device replacement, the deductible per claim will be. Deductible amounts replacement deductibles for select devices.